The unprecedented COVID-19 outbreak has accelerated the adoption of the only teaching strategy, reaching out to students through the virtual classroom. Amidst the use of video conferencing systems in teaching and learning, educators began to realize that the digital capabilities are beyond the digital tools. The pedagogy, course content design, behavioral, and social interaction using video conferencing systems need to be addressed. The study aimed to explore the existing scenarios and the best practices in Malaysia Higher Learning Institutions from different contexts of using video conferencing systems in teaching and learning. The objectives of the study were to identify the scenarios that work well and to identify the problems faced by the users of adopting video conferencing systems in engaging students. The PACT framework explores four elements - People (P), Activities (A), Contexts (C), and Technologies (T) - in the use of video conferencing tools for teaching and learning. The respondents included academicians, administrative staff, Information Technology (IT) support staff, and students. The data collection method enhanced focus group discussions and in-depth interview. PACT analysis was used to analyse the qualitative data. The study identified a set of problems related to using video conferencing systems in teaching and learning, including issues with technology, pedagogy, and engaging students in online classes via video conferencing systems. The output also shows the best practices of video conferencing system used for teaching and learning. The output will be used for ideation and models for developing video conferencing toolkits for teaching and learning.

Authors:
Siew Eng Ling, Universiti Teknologi MARA, Malaysia
Kit Yok Chan, Universiti Teknologi MARA, Malaysia
Adeline Engkamat, Universiti Teknologi MARA, Malaysia
Siew Ching Ling, Universiti Teknologi MARA, Malaysia

About the Presenter(s)
Professor Siew Eng Ling is a University Professor/Principal Lecturer at Universiti Teknologi MARA in Malaysia

See this presentation on the full schedule – Sunday Schedule

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