Understanding Public Service Motivation in Laos: Cultural Dimensions and Measurement Scale Development (91544)

Session Information: Public Services and Governance
Session Chair: Chien-Chih Wang

Friday, 16 May 2025 10:25
Session: Session 1
Room: Live-Stream Room 5
Presentation Type: Live-Stream Presentation

All presentation times are UTC + 9 (Asia/Tokyo)

Using a mixed-methods approach, this proposed research combines qualitative interviews and quantitative surveys to achieve two main objectives: first, to qualitatively explore the existence and dimensions of PSM among Laotian public servants based on Perry’s (1996) framework; and second, to develop a culturally adapted PSM measurement scale. Qualitative findings from in-depth interviews with 40 public servants confirmed the existence of PSM and its four dimensions. The motivations of Laotian public servants are primarily driven by a commitment to national devleopment and community well-being, deeply rooted in traditional cultural values. Notably, the concept of "revolutionary morality," emerged as a distinct motivation, emphasizing selflessness and dedication to the community. This concept aligns closely with PSM, suggesting a culturally specific interpretation of motivation in Laos. In the quantitative phase, the study generated an initial pool of 24 PSM items, informed by qualitative insights and established items from previous studies. These items were subsequently reviewed by local academics for clarity. An online pilot survey (n = 109) utilized exploratory factor analysis, refining the items to 18. A subsequent online survey (n = 390) confirmed the scale's construct validity and reliability through confirmatory factor analysis. This research enhances the theoretical understanding of PSM and offers practical implications for public administration in Laos.

Authors:
Souttha Vongsomphou, Shanghai Jiao Tong University, China
Li Yan, Shanghai Jiao Tong University, China
Bangcheng Liu, Shanghai Jiao Tong University, China


About the Presenter(s)
Souttha Vongsomphou is a PhD candidate at the School of International and Public Affairs, Shanghai Jiao Tong University.

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Posted by Clive Staples Lewis

Last updated: 2023-02-23 23:45:00